Return & Refund Policy

Return & Refund Policy

We want you to feel confident when shopping at Wogoods. If there is a problem with your order, contact us and we will help review the issue.

Return window

Please contact us within 30 days of delivery if you need help with a return or refund request.

Items must be eligible

Returned items should be unused, in their original condition, and include the original packaging when possible. Customized, personalized, final-sale, or used items may not be eligible for return unless they arrive damaged or incorrect.

Damaged or incorrect orders

If your item arrives damaged, defective, or different from what you ordered, email support@wogoods.net with your order number and clear photos of the issue. We will review it and help with a suitable solution.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund to your account.

How to start a request

Email support@wogoods.net with your order number, the email used at checkout, and a short explanation of the issue.